FAQ
Frequently asked questions
Questions about fractional facilities management, assessments, maintenance, and how Proportional FM works.
About the Service
What is fractional facilities management?
Fractional facilities management provides the structure, oversight, and documentation of a full-time Facilities Manager: without the overhead of a full-time hire. Proportional FM delivers recurring, experienced facilities oversight on a contracted basis, scaled to the size and complexity of your property portfolio. You get accountability, documentation, and proactive maintenance at a fraction of full-time cost.
How is Proportional FM different from a handyman service?
Proportional FM is a structured oversight and management function, not a reactive trade service. The role is to coordinate, document, and verify: not to perform licensed specialty trade work. A handyman responds to individual repair requests. Proportional FM maintains a continuous property record, manages the vendor network, and surfaces issues before they require emergency response.
What does Proportional FM not do?
Proportional FM does not provide janitorial or cleaning services, licensed specialty trade work (unless separately contracted), compliance or regulatory review, ADA assessments, life-safety certification, structural engineering opinions, or property management functions such as tenant relations, lease administration, or rent collection.
What areas of DFW do you serve?
Proportional FM serves commercial property operators across the Dallas–Fort Worth Metroplex, including Dallas, Fort Worth, Plano, Frisco, McKinney, Irving, Arlington, Richardson, Denton, and surrounding North Texas communities. Multi-location portfolios spanning the DFW area are welcome.
Facility Condition Assessments
How much does a Facility Condition Assessment cost in Dallas?
Proportional FM structures FCA pricing per square foot with four frequency tiers: $0.10/SF for a one-time ad hoc assessment, $0.08/SF bi-annual, $0.06/SF quarterly, and $0.04/SF monthly. A minimum engagement threshold applies regardless of building size. Contact Proportional FM for a proposal specific to your property square footage and scope.
What is included in a Facility Condition Assessment?
Every FCA covers all accessible and visible systems: roof and exterior envelope, structural elements, HVAC equipment, plumbing fixtures, electrical systems, interior finishes, doors and hardware, and site elements. All findings are photo-documented, rated by priority tier (Critical / High / Medium / Low / Monitor), and delivered in an ownership-facing report with recommended next steps.
What happens if an FCA finds something that needs repair?
Each finding includes an observation, potential implication, recommended next step, and priority rating. Proportional FM can coordinate vendor engagement to address findings under a separate vendor coordination engagement. The FCA itself is an observational document: not a repair commitment or authorization.
Recurring Maintenance
What is included in recurring maintenance?
Monthly maintenance blocks cover: HVAC preventive checks and filter changes, door hardware and adjustments, lighting maintenance, plumbing fixture checks, minor interior repairs, exterior walkthroughs. Janitorial, licensed specialty trades, and consumables (filters, lamps, hardware) are excluded from the base rate unless separately agreed.
Vendor Coordination
How does vendor coordination work?
Proportional FM offers two models. In the Client-Retained model, you hold vendor contracts and Proportional FM coordinates, verifies, and documents all activity on your behalf. In the Proportional FM-Contracted model, Proportional FM holds the vendor relationship and delivers consolidated billing: you approve scope and investment before any work begins. Fee structures for both models are disclosed in writing before the engagement starts.
Getting Started
How does the engagement process work?
Start by submitting a contact request. Proportional FM reviews your property type, location, and scope, then responds within 1 business day. A written proposal follows: with defined scope, exclusions, assumptions, and pricing. No work begins without your written approval.
Does Proportional FM work with single-property owners?
Yes. Proportional FM serves operators from single-property owners to multi-location portfolios. Scope and block size are calibrated to the property, not forced into a fixed tier.
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