1. Who We Are

Proportional Facilities Management Solutions (“Proportional FM,” “we,” or “us”) is a fractional facilities management firm based in Dallas–Fort Worth, Texas. This Privacy Policy explains how we collect, use, and protect information submitted through this website.

Mailing address: 5473 Blair Rd STE 100 PMB 943618, Dallas, TX 75231
Email: legal@proportionalfm.com

2. Information We Collect

We collect information you provide directly when you:

Submit the contact form on this website (name, email, company, message)
Send us email directly
Engage us for services and provide business information in that context

We also collect standard website analytics data through Microsoft Clarity (session recordings, heatmaps, interaction data) to understand how visitors use the site. This data is pseudonymized and used solely for improving the website.

3. How We Use Your Information

Information submitted through this website is used to:

Respond to your inquiry or request for a proposal
Deliver and manage contracted services
Communicate about the status of your engagement

We do not sell, rent, or share your information with third parties for marketing purposes. We do not send unsolicited marketing email. Your email address is used only to respond to your inquiry.

4. Data Storage

Contact form submissions are stored in a secure database (Supabase) for the purpose of managing client inquiries. Data is retained for the duration of the business relationship and for a reasonable period thereafter for record-keeping purposes.

5. Cookies and Tracking

This website uses Microsoft Clarity for session analytics. Clarity may set cookies to enable session recording and heatmap functionality. No personally identifiable information is included in Clarity data. You may opt out of Clarity tracking via Microsoft’s opt-out mechanism.

No advertising cookies, social media tracking pixels, or third-party marketing trackers are present on this website.

6. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at legal@proportionalfm.com. We will respond within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

8. Contact

Questions about this Privacy Policy: legal@proportionalfm.com