1. Acceptance of Terms

By engaging Proportional Facilities Management Solutions (“Proportional FM,” “we,” or “us”) for any service, or by accessing this website, you agree to be bound by these Terms of Service. If you do not agree, do not use our services or this website.

2. Services

Proportional FM provides fractional facilities management services including Facility Condition Assessments, recurring onsite maintenance, vendor coordination, and project management for commercial property operators in the Dallas–Fort Worth Metroplex.

All services are defined in written proposals or engagement letters. No work begins without your written authorization. The scope, pricing, and exclusions in the proposal govern each engagement.

3. Scope Limitations

All Facility Condition Assessments are non-invasive, visual observations of accessible areas only. Proportional FM does not provide:

Code compliance review or commentary
ADA compliance assessment
Life-safety system certification
Structural engineering analysis or opinion
Performance certification of any system
Destructive testing of any kind
Waterproofing verification or warranty
Licensed specialty trade certification unless separately contracted

All FCA findings reflect observed conditions at time of visit. No visible indicators of an issue does not represent verification that no issue exists in concealed areas.

4. Fees and Payment

All fees are disclosed in the written proposal before work begins. The first invoice will match what was approved. Invoices are due as specified in the engagement agreement. Late payments may result in suspension of services.

Recurring maintenance engagements are billed in structured monthly blocks as defined in the engagement scope. Vendor coordination fees: whether a coordination percentage or a markup, are disclosed in writing before any vendor engagement begins.

5. Confidentiality

All assessment reports, proposals, and engagement documents produced by Proportional FM are the property of Proportional Facilities Management Solutions and are intended solely for the named recipient. Unauthorized distribution is prohibited.

Proportional FM will not disclose client property information, financial terms, or engagement details to third parties without client authorization, except as required by law.

6. Limitation of Liability

Proportional FM’s liability for any claim arising from services rendered is limited to the fees paid for the specific engagement giving rise to the claim. Proportional FM is not liable for consequential, incidental, or indirect damages.

Assessment findings reflect observable conditions at time of visit and do not constitute a warranty, guarantee, or certification of any system or assembly.

7. Termination

Either party may terminate a recurring engagement with 30 days written notice. Proportional FM may terminate immediately in the event of non-payment or breach of these terms. Completed work and incurred expenses through the termination date are due regardless of termination reason.

Note: If you have questions about termination provisions specific to your engagement, contact us through the contact form before signing.

8. Governing Law

These terms are governed by the laws of the State of Texas. Any disputes arising from these terms or from services provided by Proportional FM shall be resolved in the courts of Dallas County, Texas.

9. Contact

Questions about these terms should be directed to: legal@proportionalfm.com

Proportional Facilities Management Solutions
5473 Blair Rd STE 100 PMB 943618
Dallas, TX 75231